In line with the current pandemic, we are constantly updating our cancellation policy to offer you as much flexibility and comfort as possible.
Our policy is subject to local regulations, other government restrictions, and variations applicable to the hotel legal entity.
Rest assured we continue to monitor COVID-19 situation closely, and let you book at ease and with confidence.
Kindly contact us directly for further details.
5139 North Bridgeway,Filinvest City,
Alabang, Muntinlupa City,
Philippines 1781
Phone Number: 0917 871 8181 / 0925 771 8181 5139
Email: [email protected]
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THE BELLEVUE MANILA (“we”, “us”, “our”) respects your privacy and is committed to protecting the privacy and security of the personal information/data you provide to us or that we collect about you when you use our website www.thebellevue.com, our mobile application/s, other online products/services, and/or during face-to-face transactions during inquiries and/or availing our products/services (“Site”), when you contact guest services, or when you otherwise interact with us.
We are aware of our responsibilities to protect your personal data, to keep it secure, and to comply with the provisions of Republic Act 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations (IRR), NPC Circulars and Advisories, and other applicable privacy and data protection laws nationwide.
This Privacy Policy explains our personal data practices and the choices you can make about the way your personal data is used. Without your immediate objection and/or with your continued transaction with THE BELLEVUE MANILA and/or availing of our offered products/services upon reading this Privacy Policy, it is considered that you consent to its terms. You will be asked to consent to the terms of this Privacy Policy when making a reservation, joining, registering for events or promotions, or otherwise corresponding with us via the Site or where required under applicable law.
Personal data refers to all types of:
We collect personal data (including personal and sensitive personal information) you provide directly to us, including:
When you access or use the Site, we automatically collect personal data, including:
We may obtain personal data from our hotels, third-party service providers, and public sources to manage our relationship with you.
We may use your personal data for:
Mandatory personal data is required for reservations, program enrollments, or inquiries to process requests or comply with legal obligations.
We may share your personal data with:
We enforce strict security measures, including:
Your personal data may be transferred to and stored at the hotel you visit, accessed by designated personnel, or transferred to jurisdictions with adequate protection. You are responsible for ensuring the accuracy of submitted data.
We retain personal data as required by law or for business purposes, including:
Data is securely destroyed when no longer needed.
With your consent, we may use your contact information for marketing communications. You may opt-out at any time by following unsubscribe instructions or contacting us at (+632) 8 771 8181 or [email protected].
Under the Data Privacy Act of 2012, you have the following rights:
We implement reasonable physical, technical, and organizational measures to protect your personal data, and we require our third-party service providers to do the same.
We cannot fully guarantee uninterrupted Site functionality due to unforeseen incidents (e.g., cybercrimes, natural calamities). We are not liable for damages resulting from such events beyond our control.
We do not knowingly collect personal data from minors unless required by law. Minors may use our Site only with parental or guardian permission.
Our Site may link to third-party websites or resources. We are not responsible for their privacy policies or data collection practices.
For questions or to update your data, contact our Data Protection Officer:
Email: [email protected]
Address: North Bridgeway, Filinvest City, Alabang, Muntinlupa City, Philippines 1781
We may update this Privacy Policy, with changes posted on the Site. Continued use of the Site after changes constitutes acceptance.
This Privacy Policy is governed by the laws of the Philippines. Disputes shall be resolved by arbitration in Muntinlupa City, Metro Manila, in accordance with the Data Privacy Act of 2012.
Cookies are small text files stored on your device to enhance your experience on our Site. If you do not wish to accept cookies, stop using the Site or disable cookies, but this may affect functionality.
We use session cookies to monitor usage and advertising cookies to track visits and links accessed. These help us identify you as a unique user.
This Cookies Policy is governed by the laws of the Philippines. Disputes shall be resolved by arbitration in Muntinlupa City, Metro Manila, per the Data Privacy Act of 2012 and Alternate Dispute Resolution Act of 2004.
For inquiries, contact our Data Protection Officer:
Primitivo A. Vallejos III
The Bellevue Manila
5139 North Bridgeway Avenue, Filinvest City, Alabang, Muntinlupa City
Metro Manila, Philippines 1781
Email: [email protected]
If you believe your data is mishandled, you may file a complaint with the National Privacy Commission: https://privacy.gov.ph.
This privacy policy has been compiled to better serve those who are concerned with how Personally Identifiable Information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our website?
When booking or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help process your reservation.
When do we collect information?
We collect information from you when you make a reservation, send us a request, subscribe to a newsletter or enter information on our site.
How do we use your information?
We may use the information we collect from you when you make a reservation, send us a request, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To improve our website in order to better serve you.
• To quickly process your transactions.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process reservations and to send information and updates pertaining to orders
• We may also send you additional information related to your product and/or service.
How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
All credit card transactions are processed through a secure gateway provider and are not stored or processed on our servers.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Third party links
At this time, we do not include or offer third party products or services on our website.
Questions
If there are any questions regarding this privacy policy you may contact us using the contact information in the footer of the site, or via the the form on the Contacts page.
This Privacy Policy is effective as of 2015-01-20
This policy (“Cookies Policy”) is issued by THE BELLEVUE MANILA (referred to as “we,” “us,” “our”). This Cookies Policy applies to our use of cookies in connection with our website www.thebellevuemanila.com (“Site”).
By continuing to use our Site, you are agreeing to our use of cookies in the manner set out in this Cookies Policy.
If you do not wish to accept cookies in respect of your use of this Site, you should stop using the Site, or turn off your cookies, but this may affect the functionality of the Site.
After you enter the Site, the Site will make use of “cookies.” Cookies are small text files containing small amounts of information which are downloaded and may be stored on any of your internet-enabled devices e.g. your computer, smartphone, or tablet – like a memory for a web page. This Cookies Policy provides you with information about the cookies we use and why. Our Privacy Policy sets out full details of the other information we may collect and how we may use your personal data. If you do not wish to accept cookies in connection with your use of this Site, you should stop using it or turn off your cookies but this may affect the functionality of the Site.
We use cookies which monitor usage of the Site and advertising cookies which record the fact that you have visited the Site and then which links you have accessed while you use the Site.
Some of these are session cookies which are temporary and allow us to link your actions during a browser session. These cookies help us identify you as a unique user (by storing a randomly generated number).
This Cookies Policy is governed by and shall be construed in accordance with the laws of the Philippines.
Any disputes arising in connection with this Cookies Policy and interpretation thereof shall be governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with this Cookies Policy, including any question regarding its existence, validity, or termination, shall be referred to and resolved by arbitration in accordance with the Data Privacy Act of 2012 (R.A. 10173) and the Alternate Dispute Resolution Act of 2004 (R.A. 9285). The place of mediation shall be Muntinlupa City.
Should you have any other inquiries, feedback, concern, clarification, and/or complaints, you can always contact us and/or reach the Data Protection Officer (DPO) through the following contact details:
Primitivo A. Vallejos III
DPO
The Bellevue Manila
North Bridgeway, Filinvest City, Alabang, Muntinlupa City
Metro Manila, Philippines 1781
Telephone: (632) 8 771 8181 | Fax: (632) 8 771 8282
Email: [email protected]
In case any data subject considers our processing of his/her personal data to be inconsistent with applicable data protection law, a complaint may be lodged with the local supervisory authority for data protection or before the National Privacy Commission (NPC). For further details, please refer to NPC’s website: https://privacy.gov.ph.
